Support

Setup help, common questions, and a direct line to us — usually a reply within a few hours.

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Getting started

Install the extension, open the side panel, and choose a folder — anywhere on disk, or inside your Dropbox/Drive/OneDrive/iCloud folder if you want it on your other devices too.

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Reconnecting your folder

Chrome sometimes asks you to re-confirm folder access after it restarts. Open the side panel and click "Reconnect" — your notes and index are untouched while you do.

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Trial & licensing

Start a trial with just an email — you'll get a 6-digit code to confirm it's really you. A license covers up to 3 devices; manage or move devices from Account inside the panel.

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Capture area as text

Right-click a page and choose "Capture area as text," or use the button in the toolbar. Drag over the region you want — recognition happens on your device.

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Export & import

Export any note as .md, .docx, .pdf or .txt from its menu, or your whole vault as a .zip from Settings. Import existing .md/.txt/.docx files the same way, from Settings → Import.

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Trash & recovery

Deleted notes sit in Trash for a period you choose (7–90 days) before they're removed automatically. Restore anytime before then, or empty it yourself.

Still stuck?

Write to us directly.

One person reads this inbox. Tell us your Chrome version, your OS, and what you expected to happen — it gets us to an answer faster.

notefile@mybrowsertools.com

For billing questions, mention the email or order ID you purchased with on Payhip. All sales are final — see the refund policy.